Enquiry details
When you contact us, we may collect the information you submit through a form or email.
- Name and email address
- Telephone number
- Details of your enquiry
Data protection at S.L.M. Counsel
Privacy Policy
Your privacy is fundamental to our legal practice. We treat your personal data as if it were our own, with clear controls from the first enquiry through the close of a matter.
Privacy Policy – S.L.M. Counsel
Clear handling. Quiet confidence.
This policy explains how S.L.M. Counsel collects, uses, stores, and protects personal data through this website and during client engagements. It applies to enquiries, legal instructions, billing administration, and relevant marketing communications.
We follow Singapore's Personal Data Protection Act 2012 (PDPA) and review our processes as the law develops. Client confidentiality remains central to every data decision.
Our working standard. Staff follow internal data handling protocols, receive privacy training, and access information only when their role requires it.
Personal data
What data we collect
We ask for information that helps us identify you, understand your request, and provide legal services. You can choose what to include in an initial enquiry.
Website activity
Our systems receive limited technical information when you browse this website.
- IP address
- Browser and device type
- Pages visited and access times
Client information
A legal matter may require further information, with collection kept relevant to the work.
- Identity verification details
- Financial information where needed
- Documents and instructions for your matter
Controlled access
How we use and store your data
Every use has a purpose. We keep information for the period needed to respond, provide legal services, meet professional duties, and satisfy legal or accounting requirements.
Protection is built into the process
We use secure, encrypted servers and access controls for personal data held in our systems.
- We use data to answer enquiries and manage legal instructions.
- Access is limited to authorised personnel with a work-related need.
- We do not sell personal data to third parties.
Your choices
Your rights under PDPA
You can ask us to explain or update the personal data we hold about you. We assess each request against the PDPA and our professional duties.
Prepare a privacy requestAccess your personal data
You may ask for access to personal data in our possession or control, together with information about how it has been used or disclosed where the PDPA permits. Please identify the relevant period and matter so we can verify and locate the records.
Correct inaccurate information
Tell us which details are incorrect and provide the updated information. We will review the request and correct records where appropriate, subject to legal, evidential, and professional requirements.
Withdraw consent
You may withdraw consent for a use of personal data where consent is the basis for that use. Withdrawal may affect our ability to respond or continue certain work, and it does not affect processing already carried out lawfully.
Make a request
Email our Data Protection Officer with your name, contact details, the nature of your request, and enough information to confirm your identity. We aim to respond within 30 days, or explain the expected timing if more time is needed.
Privacy enquiries
Contact our Data Protection Officer
Send a privacy request to the designated DPO. Include the subject of your request so it reaches the right review process.
DPO email
dpo@[email protected]
Postal address
Commonwealth Avenue
Singapore 149735
Response target
Within 30 days of receiving the necessary information.
This policy describes our current data practices. Specific client engagements may be governed by additional terms, engagement letters, or professional obligations. If you have a concern about how your personal data has been handled, contact the Data Protection Officer first so we can review it carefully.